Returns & Exchanges
We want you to love your handcrafted Sak bag, but if you are not completely satisfied, we accept returns of unworn and unused merchandise within 30 days of purchase. Please ensure all original tags are attached and the item is in its original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your email.
Pack Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring the return form is included inside.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing